Policies

RESERVATION POLICY

We require a credit card number for all lash extensions and Semi-permanent makeup appointments. Please let us know 48-hrs prior to your appointment if you need to reschedule and we will make sure you do not get charged a cancellation fee.  When you make your appointment and provide us with your credit card details, you are agreeing to adhere to our policies.

CANCELLATION POLICY

All appointments are subject to our *48hrs cancellation policy. If you need to reschedule your appointment, we require 48 hrs notice prior to your scheduled appointment time. In the event of a late cancellation or if we don't hear from you, you will be charged 30% of the service that you booked for. Appointments can be rescheduled by phone, and email during the allotted time.  

LATE POLICY

Please kindly arrive 15 mins before your appointment time to allow for proper check-in and preparation. If for any reason you are expecting to be late by 10 minutes or more to your scheduled appointment, please call us at 647 556 5657. Please be aware in the unfortunate event that you are very late, your services may be altered to fit the remaining time. If this happens you will still be responsible for the full amount of services you booked.  

SERVICE SATISFACTION

At Alice Beauty Studios we take pride in being able to help our clients achieve the look they want to feel confident and beautiful. If for any reason you are not satisfied with your service, we ask you please notify us within 24 hours. Due to the nature of our services, no refunds will be granted. 

REQUIREMENTS

  • Must not have a skin condition on or near your eyebrows. This includes eczema, shingles, rashes, keloid or anything else near eyebrows.

  • If you have a pre-existing eyebrow tattoo or permanent makeup. The tattoo or permanent makeup must be light enough for us to draw hair strokes. We ask anyone with a previous eyebrow tattoo to send us an email with a picture of their eyebrows with no makeup on, so we can evaluate.
    Email brow photos to: info@alicebeauty.ca​

  • Must not be allergic to alcohol, nickel or numbing agents. If you think you might have an allergy to our ink, numbing cream, or alcohol (which is in the ink), then you may have a reaction to our work. We suggest you to schedule a patch test at our Studio to ensure you have no reactions.​

  • Clients must be the age of 18+ to proceed with an appointment. 

  • Must not be diabetic, anemic or have any blood deficiencies.

  • If you are prone to post-inflammatory hypo-pigmentation. (Please schedule patch test to see if you are eligible.)

  • ​If you are vegan, vegetarian, or pescatarian, must submit blood work to show iron levels are normal.

  • If you are prone to keloids. (Please schedule a patch test to see if you are eligible to receive the procedure.)

  • Those with a blood disease such as HIV or Hepatitis are suggested not to proceed with the procedure. Due to difficulties of the body being able to fight infections, it would be in your best interest not to move forward with a procedure. Semi-permanent will cause numerous of injuries to the skin during ink application, so it will be a high risk of infection.

  • If you are going through chemotherapy. (Although the procedure is great for restoring eyebrows, a clearance letter is required by your doctor.)

  • Must NOT be pregnant or breastfeeding (must be done breastfeeding for at least 90 days before the procedure.)​

CHILD SAFETY POLICY

We understand how challenging it is finding time to spend for yourself. However, our policy strictly prohibits unsupervised children in the studio. Also, young children in carriers/strollers may not be placed near the service areas or held in the lap. We kindly request ONLY those receiving services be present in the service areas. Older children, (12+) capable of sitting quietly and unsupervised, may wait in the provided seating area. Sharp instruments, and a busy area make for a potentially dangerous environment for young children. 

PET POLICY

Please leave your pets at home. It is against health standards to have them in our treatment rooms and areas where services are being held. 

* Service animals are allowed with proper documentation

Beautiful People Club Subscription Terms & Conditions

FEES AND PAYMENT

  • We will charge you a monthly fee for membership as well as additional fees depending on the type of service you have selected. You should review the complete and current price list before signing up for the service. 

    Current beautiful people club membership monthly plan: 480$ (plus tax)/month, includes three facials of choice (up to one Celestrial Diamond facial) 

    You will be allowed to pay by credit card when you sign up. You can cancel your subscription at any time, but you will remain liable for all charges accrued up to that time, including full monthly charges for the month for which you discontinued service. We reserve the right to change our fees at any time for any reason, but, whenever possible, we will give you at least one month's advance notice of such change.